How do I get a catalog sent to me?

Go to "Catalog Request" page within Customer Assistance. Click Here..

Do I have to pay sales tax?

If you live in the state of Idaho you will be charge 6% sales tax.

How are shipping charges determined?

It is calculated based on the merchandise value shipped to a single address. Click Here..

Can I find out the shipping status of my order?

Sign in to your account, and select "Track Order". Click Here..

How do I know whether an item is in-stock or backordered?

When you add to your shopping bag a notice will appear if on backorder, if an item is on backorder it generally adds a week for delivery. In the next few weeks we will be improving this feature for your convenience.

What do I do if I want to change or cancel my order?

Call us at 1-800-910-7179, or e-mail us if it's after hours. If it has been shipped already, your refund will be less the original shipping cost.

How do I use an "EGift Card" or "Promotional" code?

In your shopping cart you can add a promotional code, (case sensitive). During your checkout on the payment page, enter the gift certificate code.

Can I have items gift wrapped for me?

Yes, if an item is available for gift wrapping, once added to your shopping bag a "Gift Wrap" button will appear. Click it and follow directions.

Does Cabin Fever Ltd use SSL Technology?

Yes, sensitive information will be encrypted on those pages. Click Here..

What is your "Privacy & Security" policy?

We won't share your information outside of our company. Click Here..

E-MAIL
service@cabinfeverltd.com

PHONE
Call 1 - 800 - 910 - 7179
Mon - Sat, 10am - 5pm PST

FAX
Send to 1-208-265-5188

MAIL
Cabin Fever Ltd
Customer Assistance
113 Cedar Street
Sandpoint, ID 833864